XemTrack Docs

Device status lights

What the yellow, blue, and red lights on your XemTrack device mean.

Use this guide to check whether your tracker is working before and after you sign in to the app. Check the lights whenever a device is not showing as online.

Yellow LED — mobile signal (GSM)

This light shows whether the device can connect to the mobile network.

Light patternWhat it means
Quick flash (about 2 times per second)The device cannot read the SIM card. Check that the SIM is inserted correctly and is the right size (Micro for the OBD GPS Tracker).
Slow flash (about once per second)The device is starting up and connecting to the mobile network. Wait a minute or two.
Steady onMobile signal is good. The device is connected to the network.

Blue LED — GPS signal

This light shows whether the device can see GPS satellites.

Light patternWhat it means
Quick flashGPS signal is good. The device knows its location.
Slow flashThere may be a GPS hardware problem. Contact support if this continues after a few minutes outdoors.
Steady onThe device is searching for GPS. Move the vehicle outdoors with a clear view of the sky and wait a few minutes.

Red LED — charging only

The red light only works while the device is charging (for example, when connected to USB power). It is not a fault indicator during normal use in a vehicle.

Light patternWhat it means
Steady onThe battery is charging.
OffThe battery is fully charged (while still on charge).

Healthy device — quick check

After power-on, outdoors with a clear sky view, you should normally see:

  • Yellow light steady on
  • Blue light quick flashing

That means the tracker is ready to report its position. Continue with Wait for your device to come online in the app.

Still not working?

  1. Turn the vehicle off and on, or unplug and replug the tracker. Wait two minutes and check the lights again.

  2. Remove and reinsert the SIM card. Make sure it is a Micro SIM for the OBD GPS Tracker.

  3. Move outdoors where the sky is visible (GPS needs a clear view upward).
  4. If lights still look wrong, see Get help.